How can we help?
Find answers below or get in touch with our team directly.
How can we help you?
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Support & Deep Dives
Technical support and guides for maximum performance.
How does the app calculate the "estimated status" of my nutrients?
Our algorithm uses your logged intakes, scientifically recognized bioavailability rates, and average half-lives of the respective substances (e.g., Vitamin D or Magnesium). This generates a purely mathematical estimate of your current level to give you hints on optimal intake times.
How do I set up an on/off cycle (e.g., for creatine)?
Go to the "Assistant" tab and select "Plan cycle". Here you can define loading phases, maintenance phases, and breaks. FitReelix automatically adjusts your daily schedule to the respective cycle phase.
My supplement is not recognized correctly during the AI scan. What now?
Make sure the lighting conditions are good and the label (especially the ingredient table) is flat and legible. If the AI Vision does not recognize a very rare substance, you can always add it manually to your library with a few clicks.
What can I ask the personal AI Wellness Coach?
The coach knows (with your permission) your current stack and your goals. You can ask context-related questions like: "Is my magnesium intake optimal before sleeping?" or "How can I improve the absorption of my iron?".